Terms & Conditions

Terms and Conditions – Technovate

Index

Article 1 – Definitions
Article 2 – Company Identity
Article 3 – Applicability
Article 4 – The Offer
Article 5 – The Agreement
Article 6 – Right of Withdrawal
Article 7 – Costs in the Event of Withdrawal
Article 8 – Exclusions to the Right of Withdrawal
Article 9 – Prices
Article 10 – Conformity and Warranty
Article 11 – Delivery and Execution
Article 12 – Extended Transactions: Duration, Termination, and Extension
Article 13 – Payment
Article 14 – Complaints
Article 15 – Disputes
Article 16 – Additional or Deviant Conditions
Article 17 – Credits

Article 1 – Definitions

Reflection period: The period within which the client may exercise the right of withdrawal.
Client: The natural person not acting in a professional or business capacity who enters into a distance agreement with the company.
Day: A calendar day.
Extended transaction: A distance agreement concerning a series of products and/or services delivered over a certain period.
Durable data carrier: Any medium that enables the client or the company to store information for future reference in an unchanged form.
Right of withdrawal: The client’s right to withdraw from the agreement within the reflection period.
Standard form: The standard withdrawal form provided by the company.
Company: Technovate, the entity offering products and/or services to clients through distance sales.
Distance agreement: An agreement concluded entirely via distance communication means, within an organized online sales system.
Techniques for distance communication: Methods used to conclude an agreement without the client and company being physically present together.
General terms and conditions: These terms and conditions as defined by Technovate.

Article 2 – Company Identity

Technovate
30 N Gould St #51134, Sheridan, WY 82801
Email: info@technovatellc.us
Website: www.technovatellc.com
(Operating hours and contact availability as listed on the website.)

Article 3 – Applicability

These general terms and conditions apply to every offer made by Technovate and to every distance agreement and order between Technovate and the client.
Before an agreement is concluded, the client will be provided with these terms and conditions or directed to their availability on the company’s website.
If specific product or service conditions differ from these general terms, the client may rely on the most favorable condition.
If any clause becomes invalid, the remaining provisions shall continue to apply, and the invalid clause will be replaced with one that closely reflects its original intent.

Article 4 – The Offer

All offers are non-binding unless explicitly stated otherwise.
Technovate reserves the right to modify or withdraw offers at any time.
Offers will include sufficient detail for the client to understand their rights and obligations.
Obvious typographical or pricing errors do not bind Technovate.
Each offer will specify:
- The total price including taxes
- Shipping or service costs (if applicable)
- The method of concluding the agreement
- The right of withdrawal (if applicable)
- Payment and delivery methods
- The validity period of the offer

Article 5 – The Agreement

The agreement is concluded once the client accepts the offer and fulfills all stated conditions.
If the client accepts electronically, Technovate will confirm receipt promptly.
Technovate employs proper technical and organizational measures to ensure secure online transactions.
Technovate reserves the right to assess a client’s financial capacity before confirming an order.
Upon product or service delivery, the client will receive:
- Company contact details for complaints or warranty issues
- Conditions regarding withdrawal rights
- Warranty and after-sales information
If the agreement involves multiple deliveries, this applies to the first delivery only.

Article 6 – Right of Withdrawal

For Products:

The client may withdraw from the purchase within 14 days of receiving the product, without providing reasons.
During this period, the client must handle the product and packaging carefully.
If exercising the right of withdrawal, the client must return the product in its original condition, following the company’s provided instructions.
Notification of withdrawal must be sent to Technovate within 14 days of receipt, after which the client has 14 additional days to return the item.

For Services:

The client may cancel the service agreement within 14 days of its conclusion.
To exercise this right, the client must follow the instructions provided by Technovate.

Article 7 – Costs in the Event of Withdrawal

The client is responsible for the return shipping costs.
Technovate will refund payments within 14 days of receiving the returned product or proof of return.

Article 8 – Exclusions to the Right of Withdrawal

The right of withdrawal does not apply to:

- Products customized according to the client’s specifications
- Digital goods, software, or downloadable files once accessed or installed
- Services that have begun with the client’s prior consent before the withdrawal period ended

Article 9 – Prices

All prices are stated in USD (or the applicable currency) and include taxes.
Prices are subject to change due to:

Tax or regulatory changes
Technical or typographical errors

Technovate is not obligated to honor incorrect prices resulting from evident mistakes.

Article 10 – Conformity and Warranty

Technovate ensures that products and services comply with the agreement, reasonable expectations, and applicable regulations.
Clients must report defects within 14 days of delivery.
The warranty period corresponds to the manufacturer’s warranty unless otherwise specified.
Warranty does not apply if:

- The client or a third party modifies or repairs the product
- The product was misused or used contrary to the instructions
- Defects result from external causes or regulatory changes

Article 11 – Delivery and Execution

Technovate will process and deliver orders with due care.
Delivery will be made to the address provided by the client.
Orders are typically delivered within 30 days, unless otherwise agreed.
In case of delay, the client will be informed and may cancel the order without penalty.
Risk of loss or damage remains with Technovate until delivery is completed.

Article 12 – Extended Transactions: Duration, Termination, and Extension

The client may terminate an ongoing or indefinite agreement with a one-month notice period.
Fixed-term agreements automatically end at the agreed time unless mutually renewed.
If an agreement lasts more than one year, the client may cancel with a one-month notice after the first year.

Article 13 – Payment

Unless otherwise agreed, payments are due within 7 working days after the start of the reflection period.
The client must promptly report any errors in payment details.
In case of default, Technovate may charge reasonable recovery costs.

Recurring Payments

Clients may choose to save their payment details securely with the payment provider.
Stored details can be deleted at any time by contacting info@technovatellc.us

Article 14 – Complaints

Technovate maintains a transparent complaints procedure.
Clients must submit complaints in writing within 7 days of the issue arising.
Technovate will respond within 14 days, or provide a timeline if more investigation is needed.
If a dispute cannot be resolved amicably, it may be referred to an appropriate dispute resolution platform.

Article 15 – Disputes

All agreements are governed by the laws applicable in the country of registration of Technovate.
The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

Article 16 – Additional or Deviant Conditions

Any additional provisions or conditions that deviate from these terms will not disadvantage the client and will be documented clearly.

Article 17 – Credits

Technovate may offer a prepaid credit system for select digital products or services.
Credits remain valid as long as the client’s account is active.
If an account is deleted, all remaining credits will be forfeited.
Refunds for unused credits are not possible.